Our internal audit and compliance review revealed unrealized billable events, resulting in over $200,000 in additional annual revenue. Poor billing and coding compliance posed a risk, leading to an estimated $300,000 in lost revenue each year. Additionally, outdated charges and contracted rates amounted to approximately $325,000 per year in lost gross revenue. Days outstanding were at 140, compared to 80 days with our existing customer. We provided SCHS’s field team with training on documentation, which helped bring claims management back into compliance and ensured accurate billing and coding. The lack of up-to-date ambulance industry expertise and leadership led to the decision to partner with MediDecoder.