Enhancing Quality to Attract Top Talent and Boost Revenue

A large medical center was grappling with multiple anesthesia staffing and quality issues, leading to high turnover, poor leadership, and dissatisfaction among the anesthesia team. The center had 47 physicians, seven of whom were locums (temporary employees), and 23 certified registered nurse anesthetists (CRNAs). With inadequate compensation, an excessive focus on physicians, and strained relationships with hospital administration, surgeons, and nursing staff, the medical center struggled to attract and retain new residents.

Frustrated by the center’s lack of direction and insufficient management, the leadership team sought a fresh perspective and quality expertise in revenue cycle and practice management. They turned to MediDecoder for a consulting project.
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Solution

MediDecoder engaged with the clinical leaders and implemented several key changes to turn the situation around. They terminated the president and chair, recruited a new chair, formed a joint venture with strong existing clinical leaders, negotiated an increased stipend, and transitioned to a care team model to enhance efficiency. Additionally, MediDecoder expanded services to include two ambulatory surgery centers (ASCs) outside the hospital and two new hospitals.

Results

The results of Coronis Health’s partnership with the medical center were remarkable. The center saw exceptional new leadership, with an invigorated residency program that was attracting new residents. The stipend increased from $3M to $7.lM, and the income per shareholder doubled. Coronis and the leadership team replaced and hired 19 physicians (bringing the total to 47) and 23 new CRNAs (bringing the total to 45), and the anesthesia revenues increased by $4.5M. The medical center also enjoyed an excellent relationship with the hospital administration.

The large medical center’s partnership with Coronis resulted in a complete transformation of their anesthesia services. Coronis’ efforts to address the challenges faced by the anesthesia division resulted in increased stipends, income per shareholder, revenues, and expanded services

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